Pricing, Payments & Discounts

• How can I see my active discount?
• How do I add my Student Discount?
• Is there a discount for loyal or returning Pinch Of Asia customers?
• Is my personal information secure?
• What payment methods do you accept?
• How much do Pinch Of Asia Prep Meals cost?

Allergies & Dietary Needs

• How do I know which meals are vegan, gluten-free, or dairy-free?
• Are the meals coeliac-friendly?
• How do I show my allergies in my account?
• I have food allergies—can I eat Pinch Of Asia Prep Meals?
• Do Pinch Of Asia Prep Meals cater to different dietary needs?
• Do Pinch Of Asia Prep Meals contain preservatives?
• Do you offer macro tracking?
• Do Pinch Of Asia Prep Meals include nutritional information?
• Can I tailor my meals to my personal macros?
• How can I see the ingredients in the meals?
• Are your meals halal?
• Do you offer meals suitable for vegans/vegetarians?
• Are your meals gluten- or dairy-free?

Meal Information & Cooking

• Do you offer breakfast?
• How long do I cook Pinch Of Asia Prep Meals for?
• Can I cook Pinch Of Asia Prep Meals from frozen?
• What’s the shelf life of Pinch Of Asia Prep Meals?
• Can I heat meals in the tray? Is the packaging microwave-safe?
• What’s the best way to store my meals once they arrive?
• Do your meals contain bones?
• Can I freeze my meals?
• How do I heat up my meals?

Delivery & Packaging

• Do you offer breakfast?
• How long do I cook Pinch Of Asia Prep Meals for?
• Can I cook Pinch Of Asia Prep Meals from frozen?
• What’s the shelf life of Pinch Of Asia Prep Meals?
• Can I heat meals in the tray? Is the packaging microwave-safe?
• What’s the best way to store my meals once they arrive?
• Do your meals contain bones?
• Can I freeze my meals?
• How do I heat up my meals?

Getting Started & Subscriptions

• Can I send Pinch Of Asia Prep Meals as a gift?
• How do I log out of my Pinch Of Asia account?
• Where can I find my Pinch Of Asia receipts?
• What if I want meals just once a month?
• What if I miss the Tuesday 1 pm cut-off?
• What happens if I forget to choose my meals?
• Can I manage or adjust my subscription?
• Can I update or cancel my Simmer order?
• Is there a minimum commitment with a Pinch Of Asia subscription?
• How do I get started with Pinch Of Asia?
• When will I get charged for my order?
• What am I committing to with a flexible subscription?
• How can I skip a delivery?
• How can I change my delivery day?
• How do I cancel my subscription?
• How do I change the delivery address on my plan?
• What if I have issues with my meals or my delivery?
• How do I update my password or email?
• What’s the best way to reach your customer service?